AFS International
Clients Platform Coverage Portal Ecosystem Referrals Media
ES EN
Sign in Place accounts
Legal terms · Last updated May 2026

Terms of service.

Legal terms governing the use of freightcollections.com, cobranzadeltransporte.com, my.freightcollections.app, and associated services of AFS International LLC.

Welcome to AFS International LLC. By accessing or using freightcollections.com, cobranzadeltransporte.com, my.freightcollections.app, or any associated service (collectively, "the Services"), you agree to be legally bound by the following terms.

1. Acceptance of Terms

By using the Services, you: (a) represent that you are at least 18 years old or legally represent an entity, (b) agree to comply with these Terms in their entirety, (c) accept our Privacy Policy. If you do not agree, you must refrain from using the Services.

2. Services offered

AFS International LLC provides:

  • National and international extrajudicial collections for the freight industry
  • Recovery of past-due freight, accessorials (detention, demurrage, layover, lumper), chargebacks, damage claims, and disputes
  • FreightCollections SaaS platform for case placement and tracking
  • Accounts receivable factoring (through qualified financial partners)
  • Credit and collections policy consulting
  • Training through AFS Academy
  • Buró del Transporte delinquency reports (with user authorization)

3. User account

To use the platform you must create an account by providing truthful information. You are responsible for:

  • Maintaining the confidentiality of your credentials
  • All activity carried out under your account
  • Immediately notifying any unauthorized access to support@freightcollections.com

AFS reserves the right to suspend or terminate accounts that violate these Terms.

4. Fee model

Our collections services operate under a contingency-only ("100% success-based") model:

  • No monthly fees, no setup costs
  • Fees are charged exclusively on recovered amounts (variable percentage by service, communicated in writing before initiating recovery)
  • Fees are charged at the time of effective recovery
  • No mandatory term, no long-term contract
  • Client may withdraw accounts in process with 5 business days' notice, except where a payment commitment already exists or judicial process has been initiated

5. Confidentiality

All information shared by the client for case management will be treated with maximum confidentiality. AFS will not disclose information to third parties without written authorization, except when legally required or necessary for case management.

6. Performance and results

AFS commits to applying best professional efforts. However, AFS does not guarantee 100% recovery of assigned balances. Recovery depends on multiple factors: debtor's payment capacity, documentary support, statute of limitations, jurisdiction, among others.

7. Limitation of liability

In no event shall AFS be liable for indirect damages, lost profits, moral damages, or consequential damages arising from the use of the Services. AFS's maximum liability under any legal theory is limited to the amount actually paid by the client in the 12 months preceding the event giving rise to the claim.

8. Intellectual property

All content on freightcollections.com, cobranzadeltransporte.com, the FreightCollections platform, AFS Academy, published books, and the "Art of Collecting" column are the exclusive property of AFS International LLC or its licensors. Reproduction, redistribution, or commercial use without written authorization is prohibited.

9. Referral Program

AFS Referral Program commissions apply only to referred clients who formalize a commercial relationship with AFS. The rate, term, and conditions are governed by the specific Program terms, which are subject to the provisions of these general Terms.

10. Modifications

AFS reserves the right to modify these Terms at any time. Modifications will be published with at least 15 days' advance notice. Continued use of the Services after publication constitutes acceptance of the new terms.

11. Governing law and jurisdiction

For US clients: these Terms are governed by the laws of the State of California, without regard to conflict of laws principles. Any dispute will be submitted to binding arbitration in San Diego County, California, pursuant to the rules of the American Arbitration Association (AAA). The Federal Arbitration Act governs the interpretation and enforcement of this provision.

For Canadian clients: these Terms are governed by the laws of the Province of Ontario. Any dispute will be submitted to binding arbitration in Toronto, Ontario, pursuant to the rules of the ADR Institute of Canada.

For Mexican clients: these Terms are governed by Mexican law. Any controversy will be submitted to the competent courts of Mexico City, expressly waiving any other jurisdiction that might apply.

12. Class action waiver

You agree that any arbitration or legal proceeding will be conducted on an individual basis only and not as a class action, consolidated action, or representative action. You waive the right to participate in any class or representative action.

13. Contact

For any matter related to these Terms:

  • AFS International LLC
  • legal@freightcollections.com
  • United States: (619) 377-0933
  • Mexico: +52 (55) 5351-5272

Last updated: May 2026

Freight Collections by AFS

Collections infrastructure for freight in the US, Mexico, and Canada with our contingency-only model since 2004.

AFS International
Platform
  • Sign in
  • Place accounts
Referral program
  • Standard Referral 5%
  • Become an AFS agent
Resources
  • AFS Academy
  • Buró del Transporte
  • Contact
© 2004–2026 AFS International LLC · cobranzadeltransporte.com · freightcollections.com
PrivacyTerms